Hotel Melantrich: Our reception never sleeps – an intelligent assistant speaking six languages is here for you

At Hotel Melantrich, located in the heart of Prague, we strive to move with the times and bring our guests services that combine genuine hospitality with modern technology.

That’s why we’ve decided to take another step forward – introducing our new AI-powered virtual assistant, who will take care of you even when the reception is asleep.

From now on, you’ll never encounter a silent phone line or a locked door.
Our AI assistant, available by phone outside the reception’s opening hours (from 7:00 p.m. to 7:00 a.m.), responds instantly – and speaks six world languages: Czech, English, German, Italian, Spanish, and Russian.

What can it do?

  • Guide you on how to reach the hotel

  • Explain how to open doors using your access code

  • Recommend nearby parking or restaurants

  • Answer all your questions about check-in, check-out, breakfast, and hotel services

  • And if an emergency occurs, immediately connect you with the hotel manager

Does it sound like technology of the future?
Perhaps. But at Hotel Melantrich, the future is already here.

Our goal is not to replace human contact, but to enhance it – so that every guest can rely on help anytime, day or night.
Thanks to artificial intelligence, Melantrich becomes an even more welcoming and accessible place, blending the charm of old Prague with a modern approach to hospitality.

www.hotelmelantrich.cz